1. MyTTISI

How can I manage my payment information?

We have made adding and removing your payment method as easy as ever!

This article includes:

Where do I locate my payment information?

Log into your MyTTISI account.

Click on the settings gear in the top-right corner of the page, then click on your name to view your profile.

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Scroll down on the Profile page to the Payment Info section.

Please note: Primary account holders and account admins can see and manage payment information.

How do I add a new payment method?

On the Payment Info section, click the "Add Payment Method" button. 

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This page shows you the types of payment methods that are accepted. Click "Add Payment Method."

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Note: If you are interested in ACH payments, please contact ar@ttiltd.com.

 

Enter your payment information and click "Save."

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Please note: If this is the first payment method added, it will also become the default payment method.

How do I remove a payment method?

On the Payment Info section, click the "Edit Payment Methods" button.

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This page displays any payment method(s) that have been added to the company account. To delete an existing payment method, click "Remove."

Which payment methods are accepted?

The payment methods that are accepted through my.ttisi.com are Visa, Mastercard, Discover, and American Express. For additional information about ACH payments please contact ar@ttiltd.com.

How is the default payment method used?

The selected default payment method will be used for any purchases (excluding purchases made on learn.ttisi.com). This includes store purchases, report charges, exam requests, training registrations, etc.

Note: If you would like one of the alternate cards billed for a specific circumstance, please contact billing@ttitld.com to let them know prior to being charged.

Who can make payment changes to my account?

Anyone listed on your account as an Account Admin is able to make changes to the company payment information. Click here to learn how to manage your team member's access.

Does this change affect my payment information in Learn?

No, the payment information in Learn is saved separately, and will not be affected by these changes. If you would also like to update your payment method in Learn, sign into your account at learn.ttisi.com. Once signed in, click "Profile" at the top of the page, then select "Payment Methods" from the menu on the left. Manage your Learn payment methods as needed.

 

If you need additional support, please email support@ttiltd.com or call (800) 869-6908. Our team is happy to help.