In many businesses throughout our network, there is more than one person working behind the scenes. We try to make it easy for you to be able to manage their access to our tools and the levels of support that we provide.
Where can I see who is on my team?
How can I add or edit a team member?
What does each of the account types mean?
What are the "Extra Access" options?
How can I see who is on my team?
First, sign into your MyTTISI account, and locate the settings gear in the top right corner. Click the "View Team Members" option.
On the Team Members page, you will see who on your team already has a MyTTISI account.
Note: If none of your team members have been added yet, you will see the below screen.
How can I add a team member?
From the Team Members page, either click "New Account" (if you do not already have team members listed) or "New Team Member" (if you already have existing team members added). This will redirect you to a page where you can fill out the new team member's information. Once you have filled in and selected all of the fields, click the Save button to add the new team member.
What does each of the account types mean?
Each account type option has a tiny question mark afterward which gives you more information regarding what the team member will have access to by selecting that type.
Account Admin - This provides the highest level of access. Examples include adding additional users, making purchases, and updating payment information.
Employee/Associate - This is suitable for colleagues who may not need full Account Admin access. Users will be able to access TTI Support, and additional rights may be granted below under "Extra Access".
Restricted Access - This provides a basic level to TTI content.
What are the "Extra Access" options?
The Extra Access options are optional account access permissions that allow the team member to make purchases and/or to manage team members.
Make purchases - You may have an Employee/Associate who is unable to make changes on the company account, but they are able to purchase the products. These purchases will be charged to the card they use at check out. You can also add this option to Account Admin members of your team.
Manage Team Members - Selecting this option will allow your team member to manage other team members' MyTTISI accounts. This includes being able to add additional members to the company account.
If you have any questions, or if something does not work, please reach out to our Partner Support Team member by clicking the chat button in the lower right corner, or call us at (800) 869-6908. We will be happy to help.