You have a client working with you in TPL, and would like to compare their initial assessment to a new one. Here are a few common questions and answers to help.
Do I need to purchase another assessment?
Is the price the same for a retake as the original assessment?
Will the Client have access to both versions of the assessment in their Learn account?
Will I have access to both versions of the assessments for my client?
How do I assign the Assessment Retake to my client?
Do I need to purchase another assessment?
Yes, you will need to purchase the assessment as you normally would through the Marketplace.
Is the price the same for a retake as the original assessment?
Yes the price will be the same for each assessment you purchase, whether it is a retake or the first.
Will the Client have access to both versions of the assessment in their Learn account?
Yes, the client will have the PDF version of both assessments in their account once they have been completed.
Will I have access to both versions of the assessments for my client?
Yes, as the Group Leader, you will be able to see both versions of the assessment under "Manage Users", then "Completed Assessments".
How do I assign the Assessment Retake to my client?
The process is slightly different from the original process of assigning a product. Use the steps below:
- Purchase the assessment credit through Marketplace
- Go into Enroll Users
- Locate the name of the client retaking the assessment
- Find the "Action" options in the far right column
- Select "Retake Assessment" (see image below)
If you have any questions, or if something does not work, please reach out to our Partner Support Team member by clicking the chat button in the lower right corner, or call us at (800) 869-6908. We will be happy to help.