--- title: How can a respondent return to an assessment? description: Sometimes things come between a respondent's ability to complete an assessment they've started. But they may not have to start over from the beginning. --- [Skip to content](https://knowledge.ttisi.com/return-to-assessment#main-content) English Show submenu for translations ![myttisi-logo-light.png\]](https://knowledge.ttisi.com/hs-fs/hubfs/myttisi-logo-light.png?height=40&name=myttisi-logo-light.png) - [About](https://www.ttisi.com/about/) Show submenu for About - [Assessments](https://www.ttisi.com/assessments/) - [Solutions](https://www.ttisi.com/solutions/) - [Partnerships](https://www.ttisi.com/partnerships/) - [Resources](https://www.ttisi.com/resources/) Show submenu for Resources - [Research](https://ttiresearch.com/) - [Learning & Certification Programs](https://www.ttisi.com/learning-certification-programs/) - [Blog](https://www.ttisi.com/blog/) - [Global](https://www.ttisi.com/global/) - [Get Started](https://www.ttisi.com/get-started/) Open main navigation Close main navigation - [About](https://www.ttisi.com/about/) Show submenu for About - [Assessments](https://www.ttisi.com/assessments/) - [Solutions](https://www.ttisi.com/solutions/) - [Partnerships](https://www.ttisi.com/partnerships/) - [Resources](https://www.ttisi.com/resources/) Show submenu for Resources - [Research](https://ttiresearch.com/) - [Learning & Certification Programs](https://www.ttisi.com/learning-certification-programs/) - [Blog](https://www.ttisi.com/blog/) - [Global](https://www.ttisi.com/global/) - [Get Started](https://www.ttisi.com/get-started/) - English Show submenu for translations - Contact us Contact us Let's Begin Your Search - There are no suggestions because the search field is empty. 1. [TTI SI Survey](https://knowledge.ttisi.com/tti-si-survey?hsLang=en) # How can a respondent return to an assessment? ## Sometimes things come between someone being able to complete an assessment they've started. But they may not have to start over from the beginning. [How to get my user back into their assessment](https://knowledge.ttisi.com/return-to-assessment#back) [How to find my user's password in an open link](https://knowledge.ttisi.com/return-to-assessment#open)   ### How to get my user back into their assessment **First,** locate the link to the assessment you gave them. It will start with the ttisurvey.com web address with a dash, then your specific link code.  **Next**, you will locate that individual's password. If you gave them one at the beginning, use that one. If you have an open link (meaning without passwords) then you will find the password that was assigned by the system to this user when they logged in. Instructions for that will be listed in the [next step](https://knowledge.ttisi.com/return-to-assessment#open). Both the survey link code and the password will have 6 numbers followed by 3 letters, such as 123456ABC Once you have the password, you will add it to the end of the survey link with a dash separating them. It will look like this; **https://www.ttisurvey.com/123456ABC-789123DEF**   **Then** you will provide that link to the user, and this will direct them to a page where they can indicate which email address they used to log in. They will need to use the same one that they entered the first time they logged into the assessment.   **Now** they should be all set to continue to take the assessment!  It is important to have your user click the "Exit" button upon completing the assessment. This will finalize the results as well as redirect them to either the website within the link settings or to our assessment confirmation page.   ### How to find my user's password in an open link You will want to first log into your IDS/TTIAdmin account, and locate the link that the user accessed the assessment. ![ids find password 1](https://knowledge.ttisi.com/hs-fs/hubfs/ids%20find%20password%201.png?width=528&name=ids%20find%20password%201.png) Click on the link name, and at the bottom, you should see an Edit button. Click that, then on the following page, click on the Respondents tab. ![ids find password 2 edit](https://knowledge.ttisi.com/hs-fs/hubfs/ids%20find%20password%202%20edit.png?width=295&name=ids%20find%20password%202%20edit.png) ![ids find password 3 respondents](https://knowledge.ttisi.com/hs-fs/hubfs/ids%20find%20password%203%20respondents.png?width=293&name=ids%20find%20password%203%20respondents.png) This page will show you all the passwords that were created for this link. You are able to search for the respondent by name or search through the list below. Grab the password assigned to your respondent, and complete the rest of step 1. ![ids find password 4 search password](https://knowledge.ttisi.com/hs-fs/hubfs/ids%20find%20password%204%20search%20password.png?width=688&name=ids%20find%20password%204%20search%20password.png) The system may not save the respondent's responses past 24-48 hours. 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