What do the 25 competencies mean?

When you are reviewing a report that contains the DNA assessment, you will be asked what they mean. Here are the definitions.

Appreciating Others - Identifying with and caring about others.

Conceptual Thinking - Analyzing hypothetical situations, patterns, and/or abstract concepts to formulate connections and new insights.

Conflict Management - Understanding, addressing, and resolving conflict constructively, 

Continuous Learning - Taking initiative to regularly learn new concepts, technologies, and/or methods.

Creativity and Innovation - Creating new approaches, designs, processes, technologies, and/or systems to achieve the desired results.

Customer Focus - Anticipating, meeting and/or exceeding customer needs, wants, and expectations. 

Decision Making - Analyzing all aspects of a situation to make consistently sound and timely decisions.

Diplomacy - Effectively and tactfully handling difficult or sensitive issues.

Employee Development/Coaching - Facilitating, supporting, and contributing to the professional growth of others.

Flexibility - Readily modifying, responding, and adapting to change with minimal resistance.

Futuristic Thinking - Imagining, envisioning, projecting, and/or creating what has not yet been actualized.

Goal Orientation - Setting, pursuing, and attaining goals, regardless of obstacles or circumstances. 

Influencing Others - Personally affecting others' actions, decisions, opinions, or thinking.

Interpersonal Skills - Effectively communicating, building rapport, and relating well to all kinds of people.

Leadership - Organizing and influencing people to believe in a vision while creating a sense of purpose and direction.

Negotiation - Listening to many points of view and facilitating agreements between two or more parties.

Personal Accountability - Being answerable for personal actions.

Planning and Organizing - Establishing courses of action to ensure that work is completed effectively.

Problem Solving - Defining, analyzing, and diagnosing key components of a problem to formulate a solution.

Project Management - Identifying and overseeing all resources, tasks, systems, and people to obtain results.

Resiliency - Quickly recovering from adversity.

Self Starting - Demonstrating initiative and willingness to begin working.

Teamwork - Cooperating with others to meet objectives.

Time and Priority Management - Prioritizing and completing tasks in order to deliver desired outcomes within the allotted time frames.

Understanding Others - Understanding the uniqueness and contributions of others.


If you have any questions, or if something does not work, please reach out to our Partner Support Team member by clicking the chat button in the lower right corner, or call us at (800) 869-6908.  We will be happy to help.