1. IDS
  2. Account Management

What is the Change to the Account Motivators Option?

We are updating the IDS system and one of the changes will result in a default account option for the Motivators sections of reports.

Starting May 31st, 2021 all accounts without a default Motivators version selected will be defaulted to Driving Forces.  As such any links created will default to the Driving Forces version of the report.  

For VAAs that prefer the Legacy Motivators version, you can change this default my checking the steps in this article.  In order to prevent any issues, we have also reviewed the accounts that do not have a default selected and if the most commonly used version is the Legacy Motivators, we have updated your default to match this, meaning these accounts should see no changes.  

If you have any questions, or if something does not work, please reach out to our Partner Support Team member by clicking the chat button in the lower right corner, or call us at (800) 869-6908.  We will be happy to help.