Can you recover a GDPR erased report?

As data laws continue to allow for individuals to remove their information, what can you do if they change their mind?

Unfortunately, these reports are not recoverable.  With a normal deletion of a report, we will keep a copy of the report in a "Recycle Bin" for a time to allow a mistake to be corrected. However, the GDPR requires a full purge of the information from our system.  As such the reports would have to be retaken if they are needed at a later point.

This also means their information would be removed, or changed to anonymous, for any team report or comparison report they were included in.

If you have any questions, or if something does not work, please reach out to our Partner Support Team member by clicking the chat button in the lower right corner, or call us at (800) 869-6908.  We will be happy to help.